Genset OEM Mecca Power gets “excellent value for money” with DEIF

“We feel they know our business,” says General Manager J J Yang of Mecca Power. DEIF devices help her company build user-friendly gensets that meet emissions regulations, and DEIF support helps the company thrive and keep up with market trends.

Gensets from Chinese manufacturer Mecca Power are used in more than 90 countries all over the world. They keep the power on in applications from telecom and data centres to mining and construction – in part thanks to DEIF devices which Mecca Power uses on a daily basis.

Headquartered in Fuzhou City, the company specialises in designing, producing, and supporting gensets from 10 to 4,000 kVA. Mecca Power’s products are mostly fitted with the DEIF SGC 420 single genset controller  which General Manager J J Yang of Mecca Power describes as “basic but very useful.” The company also uses the AGC 150 advanced genset controller when multiple gensets need to be operated in parallel. But what is it that Mecca Power likes about these devices?

“DEIF controllers have an excellent reputation for reliability and advanced technology,” explains J J Yang. “They offer precise control over the genset; they can ensure stable power output; and they have user-friendly interfaces and comprehensive monitoring capabilities which makes it easier for us to manage and maintain our products.”

Built for user-friendliness and compliance

The user-friendly interfaces of the DEIF devices are available in several languages. This is a major benefit for an international company with end users in many different countries.

“Having a user interface in the end-user’s native language makes it easier for them to operate and maintain the genset,” says J J Yang. “It reduces the learning curve and minimises the risks of errors due to language barriers.”

The comprehensive monitoring capabilities of the DEIF controllers help Mecca Power’s gensets comply with several emission standards: Even basic DEIF controllers include features that ensure compliant operation.

“The controller is crucial,” remarks J J Yang. “A DEIF controller is designed to optimise the operation of the gensets, and it can monitor and adjust various parameters such as fuel injection, air intake, and exhaust gas recirculation to ensure that the gensets operate within the required emission limits. With the DEIF devices, this is easier than with other controllers we have used in the past.”

Excellent value for money

Inconsistent performance, limited functionality, high maintenance costs, et cetera are challenges Mecca Power face during controller selection and application. With DEIF, it’s a different story – even in harsh operating environments.

“When we evaluated the DEIF controllers, we were impressed by their superior performance and comprehensive features,” explains J J Yang. “The ability to handle complex operating conditions and the advanced communication protocols were the key factors that made us choose DEIF.”

She adds that the long-term reliability, low maintenance costs, and advanced features of the DEIF controllers make them a cost-effective choice, even though the purchase cost may be higher than some other brands:

“We think that DEIF products provide excellent value for money.”

Staying on trend in the industry

With DEIF, Mecca Power is getting valuable support from DEIF in addition to quality hardware. It gets day-to-day support from local DEIF dealer Dankong Fujian and valuable product training from DEIF’s Shanghai subsidiary. In addition, using the Danish company as single controls supplier brings several benefits for the Chinese manufacturer.

“It simplifies our supply chain and ensures compatibility between different devices,” explains J J Yang. “It also allows us to benefit from DEIF’s technical expertise and support. They have a comprehensive understanding of our entire product range. We feel they know our business.”

In fact, to J J Yang, the best thing about DEIF as a supplier is that the DEIF staff she meets, from local support engineers to senior management, help her company stay on trend.

“DEIF are always helping me understand global trends in the power generation business, for example when I travel to exhibitions,” she says. “Last year, I went to Poland and met one of the DEIF engineers, and he helped me a lot by sharing information with me. I really appreciate this.”

A competitive edge

In short, J J Yang is very satisfied with her company’s cooperation with DEIF.

“DEIF helps us reach our business goals in several ways; most importantly due to the high quality which enables us to produce reliable and efficient generators,” she concludes. “This is highly valued by our customers and helps us increase customer satisfaction and loyalty, leading to repeat business and business growth. The advanced features of the DEIF controllers also allow us to differentiate our products in the market, giving us a competitive edge. And the technical support and training programmes help us improve our internal processes so we can operate more efficiently.”